The following describes the terms on which EWorld Hub Sdn Bhd offers you access to our services.
Introduction
Welcome to EWorld Hub Sdn Bhd (1583186-U). By using the WireNest website including its related sites, services, and tools (the “Website”), you agree to the following terms, including those available by hyperlink, with EWorld Hub Sdn Bhd and its affiliates (together “WireNest” or the “Company”), and the general principles for this Website. If you have any questions, please refer to our Help section.
Scope
Before you become a member of the Website, you must read and accept all of the terms and conditions in, and linked to, this User Agreement and Privacy Policy. We strongly recommend that, as you read this User Agreement, you also access and read the linked information. By accepting this User Agreement, you agree that this User Agreement and Privacy Policy will apply whenever you use our Website and services, or when you use the tools we make available to interact with our Website and services.
Your Account
If you use this Website, you are responsible for maintaining the confidentiality of your buyer or seller account with WireNest (“Account”) and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18 years old, you may use this Website only with authorization from a parent or legal guardian.
The Company reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.
Using this Website
While using this Website, you will not:
• Post content or items in an inappropriate category or areas on our Website or services.
• Violate any laws, third-party rights, or our policies such as the Prohibited and Restricted Items policies.
• Use our Website or services if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from our Website.
• Manipulate the price of any item or interfere with other user’s listings.
• Circumvent or manipulate our fee structure, the billing process, or fees owed to the Company.
• Post false, inaccurate, misleading, defamatory, or libelous content (including personal information).
• Take any action that may undermine the feedback or ratings systems.
• Transfer your Account to another party without the Company’s consent.
• Distribute or post spam, chain letters, or pyramid schemes.
• Distribute viruses or any other technologies that may harm the Website, or the interests or property of users of the Website.
• Copy, modify, or distribute content from the Website and the Company’s copyrights and trademarks.
• Harvest or otherwise collect information about users, including email addresses, without their consent.
• Use existing user accounts or create new user accounts to circumvent buying or selling limits, restrictions, holds, or other policy consequences.
Violations of this policy may result in a range of actions, including:
• Cancellation of Item Listing(s)
• Loss of Settlement Amount
• Limits placed on account privileges
• Account suspension/termination
• Criminal charges/claim for damages
Abusing our Website
We keep our Website and services safe and working properly. Please report problems, offensive content and policy violations to us.
You will ensure that your listed items do not infringe upon the copyright, trademark or other intellectual property rights of third parties. If you believe that your intellectual property rights have been violated, please notify us and we will investigate. Without limiting other remedies, we may limit, suspend, or terminate our services and user accounts, prohibit access to our sites and their content, delay or remove hosted content, and take technical and legal steps to keep users off the sites if we think that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of our policies (for example, and without limitation, policies related to shill bidding, conducting off-site transactions, feedback manipulation, circumventing temporary or permanent suspensions or users who we believe are harassing our employees or other users). Additionally, we may, in appropriate circumstances and at our discretion, suspend or terminate accounts of users who may be repeat infringers of intellectual property rights of third parties. We also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for a long time.
Purchase and Payment
You should carefully read the item detail page and review information such at price, option price, (overseas) shipping charges, import duty, etc. and terms and conditions for sales before purchasing an item.
We take no responsibility and assume no liability for any loss or damages to a buyer arising from shipping information and/or payer information entered by the buyer or wrong remittance by the buyer in connection with the payment for the items purchased. We reserve the right to check whether a buyer is duly authorized to use certain payment method, and may suspend the transaction until such authorization is confirmed or cancel the relevant transaction where such confirmation is not available.
Delivery
On receipt of the payment from the buyer, the Company shall instruct the seller to take necessary actions for delivery and the seller should ship and enter delivery information including the name of the delivery company, the tracking number, etc. within 3 business days from the date of the delivery instruction. If the seller fails to do so, the Company may cancel the transaction and shall not be responsible or liable for any loss or damages to the seller due to such cancellation. Sellers shall take all reasonable actions for buyers to receive purchased items within the time period specified by the seller on the item detail page. If a seller fails to deliver the purchased item within such period or the item was not received by the buyer due to a reason not attributable to the buyer (such as delivering to the wrong address), the seller shall bear all liabilities relating thereto. If any transaction is cancelled due to a reason attributable to the seller (e.g. non-delivery of the purchased items), the Company may take actions against the seller. The Company may at its option provide overseas delivery service and other services related to delivery in association with third-party service providers.
Same Day Delivery
Our Delivery person will ask your nric number or picture with you at doorstep to avoid scams
Cancellation, Return, Refund and Exchange
Buyers may cancel purchases at any time before shipment Once shipped, purchases will be subject to return process rather than cancellation process. Buyers may request for return of purchased items at any time within 7 days from the date of receipt. With respect to return-related matters, relevant laws and regulations shall prevail over the terms and conditions suggested by sellers. Return costs shall be borne by the party attributable to the return request, such as:
- the buyer, where the return is due to his/her change of mind;
- the seller, where the return is due to the defects in the item, delivery delay or delivery of the wrong or different item
- If customer is opting exchange through mail then postage charges to be paid by customer (No charges for in-store exchange)
- There is no Guarantee on overseas shipping in refurbished item.
Warranty & refund does not apply to minor cosmetic imperfection of the Refurbished Product such as scratches, marks, discoloration, etc., and no refund and support is granted with regard to such imperfection.
Seller shall be under no liability in respect of any defect arising from unsuitable or improper use by the Customer or third parties, fair wear and tear, wilful damage, negligence, abnormal working conditions, defective or negligent handling, improper maintenance, excessive load, unsuitable operating materials and replacement materials, poor work, unsuitable foundation, chemical, electro-technical/electronic or electric influences, the Customer or third parties’ failure to follow EWorld Hub Sdn Bhd instructions (whether oral or in writing) misuse or alteration or repair of the Products without EWorld Hub Sdn Bhd approval.
EWorld Hub Sdn Bhd will not be liable of losses due to delay in shipment or item features mismatch. Herewith and hence In case refund, refund amount shall not be above the cost price of the item.
7 days return for new items:
The valid return reasons are the followings 1) Received wrong item(not opened and have all seals and tags 2) Damaged/faulty item 3) Missing accessory 4) Item doesn’t match description/pictures 5) Counterfeit item.
Change of mind returns (Don’t want item anymore)
Please note that returns maybe rejected when the request does not comply with our return policy or is returned under a wrong reason.
If you have changed your mind and would like to return your item, please note that we will only accept returns where,
– Item have not opened
– Have all seals and tags intact(if any)
If you return an item that does not meet the above requirements for returns, we reserve the right to reject the return and any request for a refund.
For overseas purchases, return attributable to the buyer may not be practically possible due to high return costs. We or sellers take no responsibility and assume no liability for such cases. Upon completion of the cancellation or the return process, the Company shall refund the purchase amount to customer (by using same payment method used by Buyer).
Access and Interference
Our Website contains robot exclusion headers. Much of the information of the sites is updated on a real-time basis and is proprietary or is licensed to the Company by our users or third parties. You agree that you will not use any robot, spider, scraper or other automated means to access the sites for any purpose without our express written permission. Additionally, you agree that you will not:
- take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure;
- copy, reproduce, modify, create derivative works from, distribute, or publicly display any content (except for Your Information) from the Website without the prior expressed written permission of the Company and the appropriate third party, as applicable;
- interfere or attempt to interfere with the proper working of the Website or any activities conducted on the Website; or
- bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Website.
Privacy
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We use your information only as described in our Privacy Policy. We view protection of users’ privacy as a very important community principle. We store and process your information on computers that are protected by physical as well as technological security devices. You can access and modify the information you provide us and choose not to receive certain communications by signing-in to your account. We use third parties to verify and certify our privacy principles. For a complete description of how we use and protect your personal information, see our Privacy Policy. If you object to your Information being transferred or used in this way please do not use our services. For the avoidance of doubt, If EWorld Hub Sdn Bhd has reasonable grounds to believe that any User is in breach of any of the terms of this Agreement, EWorld Hub Sdn Bhd reserves the right, in its sole and absolute discretion, to cooperate fully with governmental authorities, private investigators, all the rightful owner(s) or interest holder(s) and/or injured third parties in the investigation of any potential or ongoing criminal or civil wrongdoing. Further, EWorld Hub Sdn Bhd may disclose the User’s identify and contact information, or such other transaction-related data, if requested by a government or law enforcement body, private investigator, rightful owner or interest holder and/or any injured third party or as a result of a subpoena or other legal action, or if EWorld Hub Sdn Bhd is of the view, in its sole and absolute discretion, that it would be in its best interest to do so. EWorld Hub Sdn Bhd shall not be liable for damages or results arising from such disclosure, and the User(s) agrees not to bring action or claim against EWorld Hub Sdn Bhd for such disclosure.
Indemnity
You will indemnify and hold us (and our officers, directors, agents, subsidiaries, join, ventures and employees), harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.
No Warranties
You will not hold the Company responsible for other users’ content, actions of inactions, or items they list, including things they post. You acknowledge that we are not a traditional online shopping service provider or auctioneer. Instead, we provide an electronic marketplace for buyers and sellers and arranges transactions between such buyers and sellers. The Company is responsible for operating and managing its Website and makes reasonable efforts in order to maintain efficient services. We are not involved in the actual transaction between buyers and sellers. We have no control over and do not guarantee the quality, safety or legality of items advertised, the truth or accuracy of users’ content or listings, the ability of sellers to sell items, the ability of buyers to pay for items, or that a buyer or seller will actually complete a transaction.
We do not transfer legal ownership of items from the seller to the buyer. Unless the buyer and the seller agree otherwise, the buyer will become the item’s lawful owner upon physical receipt of the item from the seller. We cannot guarantee continuous or secure access to our services, and operation of the Website may be interfered with by numerous factors outside of our control. Accordingly, to the extent legally permitted, we exclude all implied warranties, terms and conditions. We are not liable for any loss of money, goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of our Website and services.
All Materials, Information, Software, Products, Services And Other Content Contained In This Website, Or Obtained From A Linked Site Is Provided To The User “As Is” Without Warranty Or Conditions Of Any Kind, Whether Express Or Implied, Including, But Not Limited To, The Implied Warranties Or Conditions Of Merchantability And Fitness For A Particular Purpose, Title, Non-infringement, Security Or Accuracy. The Company Has Made Reasonable Efforts To Post Current And Accurate Information On This Website; However, The Company Assumes No Responsibility For Any Errors, Omissions Or Inaccuracies Whatsoever In The Information Provided In This Website. Under No Circumstances Will The Company Be Liable For Any Loss Or Damage Caused By The User’s Reliance On Information Obtained Through This Website. It Is The User’s Responsibility To Evaluate The Accuracy, Completeness And Usefulness Of Any Information Provided, And Use Of This Website Is Solely At The User’s Own Risk. Some Jurisdictions Do Not Allow The Exclusion Of Certain Warranties, So The Above Limitations Or Exclusions May Not Apply To Some Users.
Limitation of Liability
The User Specifically Agrees That The Company Shall Not Be Responsible For Unauthorized Access To Or Alteration Of Your Transmissions Or Data, Any Material Or Data Sent Or Received Or Not Sent Or Received, Or Any Transactions Entered Into Through This Website. The User Specifically Agrees That The Company Is Not Responsible Or Liable For Any Threatening, Defamatory, Obscene, Offensive Or Illegal Content Or Conduct Of Any Other Party Or Any Infringement Of Another’s Rights, Including Intellectual Property Rights. The User Specifically Agrees That The Company Is Not Responsible For Any Content Sent Using The Communication Services And/Or Included In This Site By Any Third Party.
In No Event Shall The Company Be Liable For Any Special, Incidental, Indirect, Punitive Or Consequential Damages Of Any Kind, Or Any Damages Whatsoever, Whether In Contract, Tort, Strict Liability Or Otherwise, (Including Without Limitation, Those Resulting From: (1) Reliance On The Materials Presented, (2) Costs Of Replacement Goods, (3) Loss Of Use, Data Or Profits, (4) Delays Or Business Interruptions, (5) And Any Theory Of Liability) Arising Out Of Or In Connection With The Use Of, Or Inability To Use This Website, Whether Or Not The Company Has Been Advised Of The Possibility Of Such Damages.
General
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this Agreement.
We may amend this Agreement at any time by posting the amended terms on this site. Except as stated elsewhere, all amended terms shall automatically be effective 14 days after they are initially posted. This Agreement may not be otherwise amended except in a writing signed by you and us. This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof.